The AI responds to a range of employee questions by surfacing knowledge base content. Employees can get updates directly within the channels they are using every day, including Slack, Google…

Not following the chatbot’s best practices and not doing it right, will have a negative impact on the overall customer experience. Customers will not be satisfied with the bot performance…

Be sure to promote your page accordingly and get a few prospective customers with potentially different needs to make enquiries on your client’s business page to see how the chatbot…

Its essential activity is to get questions being formed with the help of a natural language and give replies to them. This NLP framework allows making chatbots created with the…